Samsung halts Galaxy Note 7 production


Samsung has temporarily halted production of the top-selling Galaxy Note 7 after multiple replacement devices caught fire, Yonhap News Agency reported late Sunday.

Samsung's decision to temporarily halt Note 7 production was done in cooperation with authorities in China and the United States, as two USA carriers have stopped exchanging or selling new Note 7 phones, Yonhap News Agency cited an unnamed source at a Samsung partner firm as saying.

Passenger Brian Green said he picked up the device, a Galaxy Note 7, at an AT&T retailer September 21 to replace another Note 7 he had returned when Samsung announced a global recall a week earlier.

Samsung announced its global recall plan in early September, and started later last month to provide replacement phones equipped with new batteries. Earlier today, however, Samsung did say that it's working "working diligently with authorities and third party experts" to figure out why its replacement Note 7 units are still prone to catching fire and exploding.

Samsung Electronic would not confirm the reports but a leaked memo from Samsung to Australian telecom provider Telstra confirmed the news. But Samsung suggested previously that they wouldn't be using SDI batteries anymore, because they were the source of the original problem. It hasn't sold Note 7 phones since the initial recall was announced.

Samsung Electronics Galaxy Note 7 smartphones are displayed at a mobile phone shop in Seoul, South Korea, Monday, Oct. 10, 2016.

"We still encourage customers with a recalled Note7 to visit an AT&T location to exchange that device for another Samsung smartphone or other smartphone of their choice", he added.

AT&T, for example, claims that Note 7 owners can still bring in their phones, but instead of getting a new one, they can only opt for other handsets manufactured by Samsung, including the S7 Edge.

The Consumer Product Safety Commission is still investigating the incident and had no further information as of Friday.

"We continue to move quickly to investigate the reported case to determine the cause and will share findings as soon as possible", it said.

Samsung was not immediately available for comment.

In a preview of the full quarterly earnings that it reports later in the month, Samsung on Friday said its operating profit would reach 7.8 trillion won, about $7 billion, compared to 7.4 trillion won in the same period previous year.



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