United Airlines won't use police to remove passengers, says CEO

United Airlines won't use police to remove passengers, says CEO

United Airlines will no longer use law enforcement officers to remove passengers from overbooked flights after global outrage erupted over a video showing a passenger dragged from one of its planes in Chicago. The airline also said all passengers on the flight would get a refund.

Munoz, who leads United's parent company, apologized again to Kentucky physician David Dao, his family and the other passengers who witnessed him being taken off the flight. "This will never happen again on a United flight". Munoz - who last month was named "US Communicator of the Year" by PR Week - pledged a "thorough review" of the airline's procedures and said the carrier would not send law enforcement officials onto planes remove passengers. "We can't do that". Ron Wyden Tuesday joined with 20 colleagues to demand answers from United Airlines about the forcible removal of a ticketed passenger on Flight 3411 from Chicago, Illinois to Louisville, Kentucky.

An online petition calling for Munoz to step down as CEO had more than 45,000 signatures as of Wednesday morning (Thursday NZT), but he told ABC that he had no plans to resign over the incident.

About 40,000 passengers were involuntarily bumped from flights at the biggest carriers past year, meaning they were reassigned after the familiar back-and-forth of gate agents calling out voucher amounts and asking for volunteers.

After the video first emerged, he said the airline was reaching out to the man to "resolve this situation". MONDAY, APRIL 10, 2017 5:03 a.m. He described the man as "disruptive and belligerent". "No one should be treated that way", he said.

For Dao, who came to the USA after fleeing Vietnam by boat in 1975 when Saigon fell, being dragged off the plane "was more horrifying and harrowing than what he experienced in leaving Vietnam", Demetrio said.

"To be quite frank, Chicago employees should not be doing the dirty work for the friendly skies airline", said Alderman Ed Burke, who played video of Dao being removed.

The event stemmed from a common air-travel issue - a full flight.

If the passenger will arrive between one and two hours later than planned - or between one and four hours for an global flight - the airline must pay the passenger twice the amount of the one-way fare to his destination, up to $675.

An airline could use that approach if it needs to bump passengers who are already seated and are refusing to leave, said Brett Snyder, a former airline executive who runs the blog CrankyFlier.com.

Zalewski said airport officers receive four months of training compared with the six months cadets must complete before joining the city's police department.

Neeleman said that on a flight he once took, the airline asked for volunteers, and when no one agreed to leave, the airline simply canceled the flight and ordered everyone off.

It's an often-overlooked policy to which you agree when you book your tickets. But for many, it is a case of too little, too late for many, including members of U.S. House of Representatives and the Senate, who have called for an official hearing with respect to the incident.



Related Posts

Trump is having a cow over Canada's dairy industry
A spokeswoman for Canada's dairy industry said Tuesday night there has not been any new taxes on dairy imports. Other processors have told the Roskopfs that they are at capacity and can not add farms, Monica Roskopf said.

Sachin Tendulkar Released 'Sachin: A Billion Dreams' Trailer - God of Cricket
His wife Anjali Tendulkar is also seen in the trailer and says, "Cricket was first for Sachin and we were all second". The trailer of the movie starts with a 10-year-old boy watching Kapil Dev lifting the 1983 World Cup.

World's oldest person and last known survivor of the 19th century
She adopted the diet after a doctor diagnosed her with anaemia at the age of 20 and she maintained it for more than 90 years. But it was also down to a rather unusual diet of three eggs - two raw - each day for more than 90 years.

Mercato auto, Milano regina di immatricolazioni
Ed è di fatto proprio la Lombardia e il suo capoluogo, Milano, a raggiungere un vero e proprio boom di immatricolazioni. Se Milano ottiene i grandi numeri in quanto ad immatricolazioni, le motivazioni sono diverse.

Nuove immagini ed indiscrezioni per il top di gamma
Lo smartphone potrà essere immerso in acqua fino ad un metro di profondità, in quanto ha ricevuto la certificazione IP57 . Infine, la fonte ha rivelato che il telefono sarà lanciato sia in versione Single-SIM sia in versione Dual-SIM .

Corea del Nord, Cina: "Siamo preoccupati, la soluzione è il negoziato"
Secondo le fonti, il segretario alla Difesa, James Mattis , avrebbe esposto questa opzione al Congresso, ma la decisione non sarebbe stata ancora presa.

President Trump's approval rating back up to 42%
Only 15 percent see son-in-law Jared Kushner favorably compared to 32 percent who think otherwise. Some female members of the Trump family do better than the president.

Tough talk on immigration as US Attorney General visits AZ
Marijuana arrests also have dropped in the area by about 28 percent, from 1 million pounds in 2012 to 728,000 past year . Justice Department grants to so-called sanctuary cities that fail to assist federal immigration authorities.

District 6 heads to runoff with Ossoff, Handel
Trump was heavily invested in the race and in a tweet claimed victory, although Ossoff could still win in the runoff. For Democrats, Ossoff's near win encourages the opposition movement that has flourished since Trump's election.

China is reportedly relaxing measures that restrict money leaving the country
Foreign central banks held $81.1 billion in yuan assets at the end of a year ago , up 13 percent, with 92.5 percent of those assets in bonds, SAFE data showed.

© 2015 Vivere Milano. All Rights reserved.